Play Responsibly
at bur99 — Stay Safe and Have Fun
Gaming is entertainment, nothing more. At bur99, we always provide every player with tools, information, and support to play in a safe environment.
bur99's Commitment
bur99 was built with both entertainment and safety in mind. Our platform puts player enjoyment and self-control support first. We firmly believe that gambling is entertainment — not a solution that can change your life.
bur99 strictly requires all players to be 21 or older, and also offers deposit limits, self-exclusion tools, and referral services. If you run into gambling-related problems, you can reach us anytime through our 24-hour Myanmar-language Live Chat.
bur99 is always working to ensure that both players and their families feel safe. This page fully explains how to get support, how to check yourself, and what self-control tools are available.
Warning Signs of Problem Gambling
- Feeling that you must keep playing until you win back what you lost
- Spending more than you can afford on gambling, beyond your family budget
- Hiding your gambling from family and friends
- Trying to stop gambling but failing
- Borrowing money to gamble
- Gambling affecting your work, school, or relationships
- Feeling depressed, angry, or exhausted when you lose money
- Feeling anxious and restless when you try to stop gambling
Self-Control Tools
Deposit Limit
You can set daily, weekly, or monthly limits on deposits and gameplay. bur99 ensures you cannot play beyond your set limit. Use this tool responsibly to keep your gaming balanced with life.
Play Time Control
Players can set how long they want to play. When the set time is up, a prompt will appear asking you to confirm before continuing — this helps prevent unintentional extended play. Set hours or days to give yourself a break.
Time-Out
If you feel you need a short break from gaming, you can use the Time-Out option. Your account can be temporarily suspended from 1 day up to 30 days, and no one will be able to access it during that period.
Self-Exclusion
If your gambling problem has become serious, you can use the Self-Exclusion tool to close your account long-term. An account closed this way cannot be reopened for 6 months or 5 years — this is designed to make sure the decision holds firm.
Gaming History Review
You can check your gaming history, deposit and withdrawal records, and activity patterns at any time. Reviewing your own history is a good first step toward staying in control of your gambling.
24/7 Support Service
Our Live Chat service is available 24 hours a day, 7 days a week in Burmese. If you want to talk about a gambling-related concern, you can also reach us at [email protected]. We are always ready to help.
How to See Gambling in the Right Light
Set a Budget in Advance
Decide how much you are willing to spend before you play — only play with an amount you can afford to lose without it affecting your life. Keep in mind that treating gambling as a way to earn income is the wrong approach.
Accept Losses
Know going in that gambling involves both wins and losses. Chasing losses by continuing to play tends to lead to even bigger losses.
Limit Your Play Time
Decide in advance how long you will play each day. If you find yourself playing without keeping track of time, be aware that gambling can shift from entertainment into a habit.
Balance Gambling with Other Activities
Keep a balance with your relationships, sports, and hobbies. If you find yourself relying on gambling alone, it is worth speaking with a professional.
Step-by-Step Guide to Getting Help
Check Yourself
Honestly review your gambling habits against the warning signs listed on this page. If self-assessment feels difficult, talk it through with a trusted friend or family member.
Use bur99's Tools
You can set deposit limits, Time-Out, or Self-Exclusion directly on your account. These tools can also be activated through Live Chat.
Contact Us via Live Chat
bur99's Burmese-language Live Chat service is open 24/7. If you want to talk about gambling control tools, our support team is ready to help without any judgment.
Speak with a Professional
Gambling problems can affect your health. Talk to a medical or mental health professional. Doing so takes courage — it is not a weakness.
Lean on Family and Friends
The people who care about us are often the best support when it comes to making decisions. Share openly that you are dealing with a gambling issue rather than hiding it.
21+ Age Restriction Policy
21 and Over Only
bur99's services are only accessible to adults aged 21 and above. If we find that an underage person has accessed the site, the account will be closed immediately and we will handle any remaining funds accordingly.
Advice for Parents
If there are children at home, monitor computer and phone usage. You should use Parental Control Software to prevent children from accessing this website and any gambling-related content.
bur99 Helps You Enjoy Gaming Safely
You can read our safe gaming guides and FAQs for our games. If you have questions, you can reach us through our support team.